FAQs

Frequently Asked Questions

How long does shipping take?

Most orders are delivered within 5–12 days from purchase. This includes small-batch preparation and carrier transit.

How much does shipping cost?

U.S. shipping is a flat $4.99 per order. The charge is shown at checkout before payment.

Which payment methods do you accept?

We accept major credit and debit cards, Shop Pay, and PayPal. Available options are shown securely at checkout.

Do I need an account to check out?

No. You can check out as a guest without creating or signing into an account.

Do you offer bundles?

Yes. Bundles are the easiest way to try multiple flavors or send fudge as a gift. Some bundle flavors may rotate based on availability.

What if my order arrives damaged or incorrect?

Email touchoffudge@gmail.com with your order number and photos if possible. For damaged, missing, or incorrect items, please contact us within 48 hours of delivery or expected delivery.

How should I choose a flavor?

Start with the flavor families: chocolate, white chocolate, cheesecake, peanut butter, coffee, seasonal, sour, and bourbon chocolate. If you are shopping for a gift, a bundle is usually the simplest path.

Can I order for a specific date?

If you need fudge by a specific date, contact us before purchasing so we can confirm timing and availability.

Do you ship in warm weather?

During warmer periods or hot-climate shipments, we may use thermal protection or cold packs. Please retrieve packages promptly once delivered.